FAQ

FAQ

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Q During epedemic period, how should we install the processing line without any experience?

A
1) Before delivery, we will take detailed operation video to show how to assemble each machine, how to operate and maintain the line.

2) Operation manual, circuit diagram etc in English version will be provided.

3) Online support available. If any questions during installation or production, our engineer will help to solve by videocall or zoom meeting.
Q If we show our workshop size, can you design layout for the whole line?

A AutoCAD layout will be provided as client’s workshop size.
Q If some parts break after warranty, what should we do?

A Darin supply full-life after sales service, whenever new parts needed, we will help to supply new replacments at reasonable price & in shortest time.
Q How long is your machine’s guarantee time?

A One year from the machine arrive at your factory.
Q Could you afford technician team to guide our installation and commissioning?

A Oversea commssioning service provided, our technician will help to install the machine, and teach local workers about operation and manitenance. Buyer should pay for the technician’s round flight ticket , accommodation and salary.
Q Could we visit your factory to check the machine carefully and closely?

A You’re more than welcome to visit Darin, we will provide machine test running, face to face discussioin and turkey project design solution.

ABOUT DARIN

+86-531-82983199 / 82983299 / 82983399

+86-13805312637

Office Add: 3-301, Shunshi Road, Jinan 250002, China
Factory Add：No.1 Darin Road, Biaobaisi, Qihe 251109, China